Support
Help with your Lempel workspace, billing and account. For on-site safety or trade-specific advice, speak to a competent person — we provide product support only.
Email us
Write to support@lempel.co.uk. Include your account email and a short description of what you need.
We aim to reply within two UK business days. Urgent safety or electrical work questions should go to a competent person — Lempel is software support only.
Billing and plans
Signed-in users can manage plans and payment methods under Settings → Billing. Cancel or update cards via the Stripe customer portal when offered.
Privacy and account deletion
Export a backup or delete your account from Settings. Read how we handle data in the Privacy Policy. Account deletion is permanent for workspace data we store.